Live walkthrough
FaceTime, Zoom, or phone. Point the camera at the engine, the scanner, the parts on the table.
Phoenix shop · live help nationwide
You don't need another YouTube video. You need a shop.
Piston Heads Garage is a working Arizona garage. We opened the line so anyone — Chicago, Dallas, a driveway at 9pm — can talk to technicians who have been doing this for more than 10 years.
Pay when you book. If the call does not happen, full refund.
The problem
The car is in Chicago. The shop that knows this job is in Phoenix.
You're stuck. The parts guy sold you the sensor that "usually" is it. The last shop quoted a head gasket because it was the expensive guess. Forums have 40 answers and none of them have seen your engine.
A real technician can tell a lot from a live camera, a scan tool screenshot, and ten honest minutes. That's the product. Not a chatbot. Not a script. The same people who pull timing chains in the heat.
Why we are doing this
Arizona heat is a killer. The knowledge shouldn't stay in one city.
PHG is a local Phoenix shop. We still wrench. Engines, diagnostics, mobile service. But the work that wrecks a body cannot be the only way this company helps people.
You book a live consult. You talk with technicians who have been around this trade for more than 10 years. We look at what you send. We walk you through it like you were standing on our floor.
If you're a shop that's stuck on a job, that's who this is for too. We do this every day.
Live consult
Show us. We stay on the line until the next step is clear.
Pictures before the call
Send photos when you book. Codes, leaks, belts, listings. We come in already looking.
Specs and how-tos
Torque, diagrams, sequence, what to buy, what not to buy. DIY walkthroughs while we talk.
Pre-purchase
Buying a used car in another city? We go through the listing, service history, and under-hood video with you.
Shop-to-shop
Other technicians call us when they're stuck. Timing, cam phasers, engines. No ego. Just the next test.
Local shop, national line
We are in Phoenix. You can be anywhere. Same consult, 4 miles or 1,400 miles away.
Why people book from out of state
A professional shop, within reach.
- You don't pay a shop for a wrong guess. You pay for a directed next step.
- You can DIY with someone who has already broken the bolt you're looking at.
- A second set of eyes before you authorize a big repair.
- Pre-purchase so you don't wire money on a pretty listing.
- If you're a tech, you get another mechanic — not a customer-service voice.
- Money taken up front. Money back if we never get on the call.
Payment
You pay when you book. Not after.
$49 is collected at the moment you schedule. That holds the technician's time. If the call does not happen, you get a full refund — not a credit, not a rain-check. Extra time after 60 minutes is $20 per 15 minutes, only if you ask to keep going.
1
Book the slot
Tell us the car, the problem, and send photos. Pick a window in your time zone.
2
Pay $49
Card is charged when you confirm. That's the whole fee for up to 60 minutes.
3
We call you
Live video or phone. If we never get on that call, the $49 comes back.
Book it
60 minutes with a working shop.
Send the details. Then pay $49 on Square to lock the time. If the call does not happen, full refund. Call or text (480) 493-6016 if you'd rather book by phone.
Fleet
Arizona fleets: we show up.
Mobile backup for companies that already have a mechanic. Overflow, on-site diagnostics, trial jobs. We are not trying to replace your guy.
You're talking to PHG. Not a marketplace.
Same phone as the shop. 212 E Broadway Rd, Phoenix, AZ 85041. Shared location — call for directions if you're local.